Best Shopify app for Royal Mail Click & Drop, compared
These five Shopify apps are made to send a store's orders to Royal Mail Click & Drop: AK: Royal Mail Click and Drop, which I make, Postly: Click and Drop Sync, Postbag, Cleatly: Click and Drop Sync, and Royal Mail's own Click & Drop app. Mine is the one I'd recommend for most stores, because it does every job the other four list for Shopify orders, and more, on every plan. Below is each one side by side, so you can check that for yourself. MakePost, which older articles name, is no longer on the Shopify App Store.
Published by Aislekit. I make AK: Royal Mail Click and Drop, so read this knowing that. It isn't made by or connected with Royal Mail. Every rating, price and feature for the other apps is what its Shopify App Store listing said on 14 November 2026, and a cell that says "Not listed" means only that its listing doesn't mention it.
The five, side by side
| What it does | AK: Royal Mail Click and Drop (mine) | Postly | Postbag | Cleatly | Royal Mail's own app |
|---|---|---|---|---|---|
| Sends paid orders to Click & Drop as they come in | Yes | Yes | Yes, in seconds | Yes | Yes (it pulls them in) |
| Only the orders you choose: by tag, by hand or by rule | Yes | Not listed | Not listed | Yes | Not listed |
| Tracking back to Shopify, the order marked fulfilled | Yes, with Shopify's shipping email if you want it | Yes | Yes | Yes | Marks orders despatched |
| A change or cancellation in Shopify follows to Click & Drop | Yes, while the label isn't printed | Not listed | Not listed | Yes | Not listed |
| Every order's state and Royal Mail's reason for a refusal | Yes, on the Orders page | Not listed | A sync log with each order's status and error | Not listed | Not listed |
| Send a refused order again in one press | Yes, one or all | Not listed | Yes | Not listed | Not listed |
| A refused order tagged in your Shopify order list | Yes | Not listed | Not listed | Not listed | Not listed |
| Checks for missed orders | Every 15 minutes, and a full check every morning | Not listed | Not listed | Every 15 minutes | Not listed |
| Service and package format by rule | Country, postcode, weight, value, tag, SKU or the checkout's shipping option | Not listed | Not listed | Shipping method, destination or weight | Shipping rules |
| Customs from your product data | Description, HS code and origin from your fields or metafields; IOSS; the buyer's EORI; EU product codes | Not listed | Not listed | HS code, origin, IOSS and EORI | Customs forms |
| Email alerts when something needs you | Yes, at most one an hour | Not listed | Not listed | From its $5 plan | Not listed |
| Packing slips and a pick list | Yes | Not listed | Not listed | Yes | Despatch notes |
| Labels, return labels and manifests from Shopify (Online Business Account) | Yes | Not listed | Not listed | Labels | In Click & Drop itself |
| Orders report | Yes, as a CSV | Not listed | Not listed | Not listed | Despatched orders reports |
| Free plan | No (a 7-day free trial) | No (a 14-day free trial) | No (a 14-day free trial) | 30 orders a month | Free to install; you buy postage |
| Rating on the Shopify App Store | No reviews yet (listed 30 October 2026) | 5.0 from 20 reviews | No reviews yet (listed 24 September 2026) | No reviews yet (listed 19 October 2026) | 1.6 from 89 reviews |
Price at your volume
- AK: Royal Mail Click and Drop: $12 a month for 500 orders, $19 a month for 1,500 orders, $29 a month for 3,000 orders, $99 a month for 10,000 orders. Every feature is on every plan, and past a plan's volume orders keep going while the app asks you to move up.
- Postly: $9.99 a month for 500 orders, $14.99 for 1,500, $24.99 for 3,000, then $0.01 for each order over that.
- Postbag: $12.99 a month for 300 orders, and $24.99 with no limit.
- Cleatly: free for 30 orders a month, then $5 for 500, $19 for 3,000 and $39 with no limit; email alerts start on the $5 plan.
- Royal Mail's own app: free to install. You pay Royal Mail for the postage you buy in Click & Drop, as you do with every app here.
Mine costs less than Postbag up to 1,500 orders a month and more above that, more than Postly at every volume, and more than Cleatly everywhere but 1,500 orders, where both are $19. What the difference pays for is in the table: each order accounted for on one page with Royal Mail's own words when it refuses one, a check every 15 minutes and a full one every morning, and the rest of the list on the cheapest plan as on the biggest.
Which one to pick
- Most stores: AK: Royal Mail Click and Drop. It is the only one of the five whose listing tags a refused order in your Shopify order list, where you already work, and its rules reach down to the postcode, the SKU and the checkout's shipping option. Customs with the buyer's EORI, email alerts, packing slips with a pick list, and labels, returns and manifests on an Online Business Account are all in it.
- The most reviews behind it: Postly. Its 20 reviews average 5.0, and it sends orders and brings tracking back.
- A sync and a log, nothing more, at a flat price: Postbag. Its $24.99 plan has no order limit, which is cheaper than mine above 1,500 orders a month.
- Fewer than 30 orders a month and nothing to pay: Cleatly's free plan. It has no reviews yet.
- Royal Mail's own app is free and also takes orders from eBay and Amazon. Its 89 reviews average 1.6, and 35 of its 77 low reviews, counted on 10 October 2026, are about orders importing late or not at all.
Questions merchants ask
Which app sends Shopify orders to Click & Drop automatically?
All five. Mine sends each paid order as it comes in (or when you tag it, or when you press Send), checks every 15 minutes for one that didn't go, and checks every paid, unshipped order of the last 14 days every morning.
Is there a free Click & Drop app for Shopify?
Royal Mail's own app is free to install, and Cleatly is free for up to 30 orders a month. Postly, Postbag and mine are paid, each with a free trial.
Do I need an Online Business Account?
Not to send orders or get tracking back: any Click & Drop account works. Printing labels, return labels and manifests from Shopify needs one, because Royal Mail's API gives label files to those accounts only.
Why are my orders not showing in Click & Drop?
Usually because the order isn't paid yet, is on hold, or isn't going by post. Shopify orders not showing in Click & Drop goes through every check.
AK: Royal Mail Click and Drop is on the Shopify App Store. Every step from the API key on: how to connect Shopify to Royal Mail Click & Drop.
Something here out of date? Write to me at support@aislekit.app.